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Delivery FAQs

About Us

1. Which Locations Do You Delivery To?


Best Mobile offers a nationwide delivery of devices and gadgets. See the delivery table for details of the geographical locations, delivery timelines and prices.


2. How Long Does Delivery Take?


See the delivery table for the delivery period for your chosen location. As soon as your order is dispatched from our warehouse, you will receive a call from us confirming that your package is on its way.


3. Can I Change My Delivery Address Once The Items Have Been Dispatched?


Unfortunately, you can't change your delivery address after your order has been sent out for delivery.


4. What Can Be The Possible Causes For A Delay In My Orders?


Your order may be delayed if:

1. We have an unforeseen stock shortage.

2. There are queries regarding your payment.

3. There's no one available at your delivery address to sign for your delivery.


5. Must I Be At My Delivery Address To Receive The Ordered Items?


Either you or someone else known to you has to be available at your delivery address to receive and sign for the items.


6. Can My Parcel Be Delivered To An Office Address?


Yes. Your parcel can be delivered to any address convenient for you. To make this possible, you must enter your preferred address as your ‘shipping address’ before you checkout.


7. Can I Choose To Have My Order Delivered To Any Of The Best Mobile Store Locations?


Yes, actually we offer collection at our store shipping option. Customer can pick up from any selected store during the checkout process.


8. My Item Haven't Arrived Yet. What Should I do?


If you haven’t received your items after the timeline stipulated on the delivery table, kindly contact us on our customer care lines or send an email to our email addresses, quoting your order number.

1. How Much Do You Change For Delivery/Shipping?


Best Mobile offers a nationwide delivery of devices and gadgets. See the delivery table for details of the geographical locations, delivery timelines and prices.